WARRANTY- LIFETIME ON UNMOLESTED MACHINES WITH ALL ORIGINAL PARTS - DOES NOT INCLUDE SPRINGS. SPRINGS CARRY A ONE YEAR WARRANTY
SHIPPING FROM THE CUSTOMER IS NOT INCLUDED IN THE WARRANTY
RETURNS, REFUNDS - SINCE THESE MACHINES ARE MADE ONE AT A TIME, IN SMALL BATCHES AND RELEASED THE SAME - RETURNED OR CANCELLED MACHINES WILL HAVE A 20% RESTOCKING FEE
FULFILLMENT - CORY TRIES TO TATTOO WITH AS MANY MACHINES AS HE CAN BEFORE THEY LEAVE US - ORDERS ARE SHIPPED OUT ONCE OR TWICE A WEEK, THIS AINT AMAZON. - SINCE DEMAND IS ALWAYS CHANGING, THERE IS NO GUARANTEED TIME OF TURNAROUND FOR CUSTOM WORK. TYPICAL TURNAROUND IS QUOTED 5-9 WEEKS
PLEASE INFORM US OF ANY URGENCY WHEN PLACING YOUR ORDER.
PRIVACY - I WILL NEVER SELL YOUR INFORMATION. IT STAYS WITH US.
FOR MORE INFO ON WHAT BIGCARTEL DOES WITH YOUR INFORMATION HERES THEIR LINK
https://www.bigcartel.com/resources/help/article/privacy-policy